Terms of Service

Terms of Service

Effective Date: September 4, 2026

Welcome to Moncore. By accessing our website or using our automated communication and missed-call text-back services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

1. Description of Service

[Your Business Name] provides communication software, automated text-back messaging solutions, and workflow automation tools designed to help businesses capture missed calls and connect with customers.

2. User Responsibilities & Consent

By providing your phone number to us or interacting with our text-back platform, you explicitly consent to receive automated text messages (SMS) from Moncore.

Consent is not a condition of purchase.

You affirm that you are the subscriber or authorized user of the phone number provided.

3. Message and Data Rates

Message and data rates may apply for any messages sent to you from us or messages you send to us. Message frequency varies based on your interactions with our automated systems (e.g., when a missed call triggers a response).

4. Opt-Out and Help Instructions

To Stop Messages: Reply STOP to any text message received from us to opt-out of our SMS service at any time. After doing so, you will receive one final confirmation text.

To Get Help: Reply HELP to receive instructions on how to use the service or contact customer support.

5. Limitation of Liability

Moncore and mobile carriers are not liable for delayed or undelivered messages. Services are provided on an "as-is" and "as-available" basis.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles.

7. Contact Us

For any questions regarding these Terms, please contact us at [email protected].