Privacy Policy
Effective Date: September 4, 2026
At Moncore, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or utilize our communication and automation services.
1. Information We Collect
We collect information that you voluntarily provide to us, including:
Contact Information: Name, email address, phone number, and business details.
Communication Data: Text messages, call logs, or form submissions generated through our missed-call text-back and automation services.
2. How We Use Your Information
We use the collected information to:
Provide, operate, and maintain our automated text-back and communication platforms.
Respond to your inquiries and offer customer support.
Send transactional updates, alerts, and requested marketing communications.
3. SMS and Mobile Privacy (Carrier Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Opt-Out & Customer Rights
You have the right to opt-out of receiving communications from us at any time.
SMS Opt-Out: You can stop receiving text messages by replying "STOP" to any message you receive from us.
Email Opt-Out: You can click the "unsubscribe" link at the bottom of our emails.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: 1210 rue Jeanne Mance, Montreal, Canada